Route 66 Guns & Ammo

Contacts

Address:
1581 Main Street A, Barstow, CA 92311
Get directions

Website:
route66gunsandammo.com

Phone number:
+1 760-979-2038

Categories:
Establishment  

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Reviews about Route 66 Guns & Ammo

• Joel Berberena

  Jun, 16 2018
  ★ ★ ★ ☆ ☆
  Update June 17 2017:
  
  It has been several months if not years since I have last visited this gun shop due to poor customer experience. I figured I would give it another try, and sadly things have not changed in the form of customer service. The store is ran by the owners brothers or other relatives; small town locals. It took over an hour to purchase a Glock because the guy working the counter was talking to the other Barstow locals. Two customers that were waiting after me decided to leave because it was taking so long. I really want to like this location because I enjoy family ran gun shops based on my previous experiences; yet this place takes exception.
  
  Must be a California thing; but they had me carry the mags separated from the gun due to their store policy.
  
  This was my final try, I am done coming here. I hope they get their act together because they will end up going out of business.
  
  --------------------------------------------------------------------------------------------------------
  When they first opened Route 66 Guns & Ammo had a great attitude and customer service. Over the past two years that has changed. I have purchased several long rifles from them over the last two years, however my recent experience with them was not good at all.
  
  I ordered a rifle in flat dark earth color, however what arrives is black. The gentlemen over the counter states "the serial number matches that is all I care about". Unacceptable, I ordered for a particular item, and was sent something different; not pleased with that attitude at all.
  
  I also asked to order a FN SCAR 17; I was told by the employee and manager that it is considered an assault rifle in the state of CA and not available for sale. WRONG! This rifle is perfectly legal to be sold in the state, Rifle Gear in Fountain Valley sells them, Faith Armory in Temecula has them on the shelf, and many many other gun shops have them.
  
  This gun store is not well informed and the gentlemen working the counter had poor customer service skills, and does not seem to know how to complete a firearms sale properly as he had to keep checking with the manager.
  
  I also noticed they have some ammunition marked to nearly DOUBLE the price of what it sells for at other stores.
  
  This gun shop is nothing like others that I have experienced where you have good interaction and share information. I apparently am not the only person that has had this experience; some people on the CalGuns forum have posted regarding similar experiences.
  
  On the positive: there is a very good selection of firearms, just make sure you do your homework on pricing. In my case, I found a good FFL in Hesperia, and now obtain all my firearms through him; no attitude, or high prices.
  
  I will not be returning here again.

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